Your "One Stop Shop" for all your needs in Hockey, Floorball, Sportswear, Footwear & Inline.
We have now taken the decision to introduce the "European” price guarantee.
We want our European customers to have the best conditions regarding selection, service and of course pricing.
Information about the price guarantee
Even if it’s only 0,1€ - our goal is to match it!
Price guarantee applies both in our internet shop and Superstore.
As a thank you for letting us know about a competitor's lower price on a product,
you also get a 3% discount in addition to the matched price of the product in question, when you shop with us .
This is because we want to ensure you as customer, the best conditions out there.
The price guarantee includes all competitors' advertised prices on web pages within Europe!
If the price of the product is in a different currency, notify this to us as described below & we will convert it.
The product must be the same – regarding brand, model, size (Jr, Int, Sr) , and included in a standard range.
To take advantage of the price guarantee applies to the following:
1. Add the product/-s to the cart
2. When you place the order, enter the competitor's URL in the order comment, with the price
3. Then place your order
If the information is correct we will reduce the price to the matched price, and discount the item by 3%
You do not need to notify us by email or phone if you follow the above steps.
Conditions to obtain the price guarantee
1 To qualify for the price guarantee, you must make an order for the products in question and inform us that you found a lower advertised price from another legitimate competitor's online store.
This information (product page address and price) must be included in the commentary on your order.
Price and product availability must be active at the time your price matching is verified by MonkeySports EU.
Expired offers are not eligible for the price guarantee.
2 Competitors offers such as discounts, promotions, discount codes, coupons, gift certificates , premiums, gift ,
“Buy one get one" offers are not eligible for the price guarantee.
3 The difference in price terms indicates the full price including VAT, minus any promotions.
4 Time-limited and specific sales such events, anniversaries, promotions, team discounts, volume discounts,
bankruptcy are not eligible for the price guarantee.
5 Guarantee is only valid for the price to be paid for the “product” (no additional services)
7 The price guarantee does not apply if a competitor has entered the wrong price
8 The Price Guarantee is valid for 10 days from the date of purchase, if you would find a better deal at another competitors webpage within these 10 days, you will receive a voucher (discount code) of the amount of the difference plus a 3% discount.
(You will not get back any money if the purchase is already made)
9 The price guarantee is only valid against competitors prices on the internet.
10 The price guarantee does not apply to shipping amounts or additional charges of any kind
11 When you contact us about a lower price after purchase, you need to email the current link with the current price of the corresponding product. Your e-mail must be sent to our customer service department firstname.lastname@example.org
Screenshots will not be accepted, nor in the case of freight costs, customs or other fees adds to the competitors price
European price guarantee includes the following countries: Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom, Czech Republic, Germany, Hungary , Austria.
(VAT must be included in the price to be matched)
In addition to these countries, the price guarantee also applies for Norway and Switzerland.
(Because these are not members of the EU, prices will be matched excluding the VAT)